Zopim Chat for instant customer support
Zopim Chat, now part of Zendesk, is a live chat tool that lets visitors reach your customer service team instantly. Integrated with Magento, it gives support agents immediate insight into order history and customer data, so they can provide faster, better support.
Benefits of Zopim Chat
Instant support through live chat
With Zopim Chat, visitors can ask questions in real time while they browse your online store. It makes asking for help easier and reduces cart abandonment.
Customer and order data at a glance
Thanks to the Magento integration, agents have instant access to relevant customer information during the chat, such as order history and pending deliveries, so they can offer more personal, efficient support.
Easy to implement
Zopim Chat integrates quickly into a Magento online store and is simple to configure. Its clear admin interface helps customer service teams get up and running fast.
Our technology
Strong e-commerce solutions start with the right technology. Platforms, integrations, and tools that form a well-thought-out digital foundation.
Magento provides a powerful foundation for scalable, flexible e-commerce platforms. We use this open-source platform to build online stores that are ready for growth, custom development, and complex e-commerce challenges.
The complete suite for Magento online stores: Hyvä Theme, Hyvä Commerce, and Hyvä Checkout for fast, flexible, powerful stores with an excellent user experience.
No successful online store works in isolation. Seamless integrations create a fully connected e-commerce platform that fits the way your organization works.
Ready to get started with Zopim Chat?
Get in touch or book a meeting right away to discuss how we can make your integration run smoothly in your online store.
