Trengo for unified customer communication
Trengo is an omnichannel communication platform that brings every customer conversation into a single inbox: email, chat, WhatsApp, social media, and more. Integrated with Magento, it links customer questions directly to order data, significantly improving service quality and response times.
The benefits of Trengo
Every channel in one inbox
Trengo collects messages from email, chat, WhatsApp, Facebook, and more in one shared inbox. Your customer service team can collaborate more easily and respond faster.
Instant access to order data
With the Magento integration, customer service agents see a customer’s order history and order details right away, so questions and complaints get resolved much faster.
More efficient customer service
Automations, chatbots, and templates in Trengo make your customer service operation more efficient. Recurring questions are handled automatically, giving your team more time for complex issues.
Our technology
Strong e-commerce solutions start with the right technology: platforms, integrations, and tools that add up to a well-thought-out digital foundation.
Magento is a powerful foundation for scalable, flexible e-commerce platforms. We use this open-source platform to build online stores that are ready for growth, custom development, and complex e-commerce challenges.
The complete suite for Magento online stores: Hyvä Theme, Hyvä Commerce, and Hyvä Checkout for fast, flexible, powerful stores with an excellent user experience.
A successful online store doesn’t operate in isolation. Seamless integrations create a fully connected e-commerce platform that fits the way your organization works.
Ready to get started with Trengo?
Get in touch or book a meeting right away to discuss how we can make sure your integration runs smoothly in your online store.
