Cream Cloud: More visibility and faster online stores

We’re monitoring more of your store

Our monitoring continuously and automatically checks how your online store is running, and we’ve expanded it in Cream Cloud. In addition to uptime and server capacity, we now track your order flow and the processes running in the background.

We track the number of orders and compare it with your store’s usual ordering pattern, so we can actively follow how your sales are progressing. We also automatically check that scheduled tasks run on time and that queued tasks get processed. That way, we keep track of the work happening behind the scenes too.

When something needs attention, our team is notified automatically. Related alerts are grouped together, so we can assess exactly what’s needed. That way, we can act proactively, and you don’t have to keep an eye on your store yourself.

Faster pages with improved caching

Varnish caching lets your online store reuse pages it has already built. The server can respond right away, so visitors receive the page sooner. This response time is known as Time to First Byte (TTFB).

We’ve improved Varnish caching in Cream Cloud so more pages are served straight from the cache. That lowers TTFB and helps pages start loading sooner. Campaign traffic benefits in particular. Links in ads, newsletters, and social media posts often include tracking codes. We now normalize more of these codes, so links from different campaigns can share the same cached page more often. Your tracking and attribution keep working as usual.

Cream Cloud now also offers Valkey as standard, following Magento’s official support for it. Like Redis, which we used previously, Valkey lets your online store save and retrieve temporary data quickly.

Efficient capacity use and closely monitored backups

We’ve further fine-tuned how computing power and memory are allocated on Cream Cloud servers to match how online stores actually use them. This lets us use the available capacity more efficiently and helps your store handle visitors and orders reliably, even during campaigns and busy periods.

We’ve also switched to a new backup solution. We automatically check that backups are running properly and get an alert whenever something needs attention. So alongside your store’s day-to-day operation, we also keep watch over the backups of your data.